
Switching to a heat pump hot water system is one of the most cost-effective energy upgrades a Victorian household can make. Unlike traditional electric or gas storage heaters that burn energy to generate heat, a heat pump extracts warmth from the surrounding air — using up to 75% less electricity to deliver the same volume of hot water.
Upgrade Energy supplies and installs heat pump hot water systems across Victoria, with access to VEU rebates that can significantly reduce your upfront cost.


A heat pump hot water system operates on the same principle as a refrigerator — but in reverse. Rather than removing heat from a space, it absorbs heat from the ambient air outside and transfers it into your water tank via a refrigerant cycle.
With proper maintenance, most quality heat pump hot water systems last around 10 to 15 years. We only install reliable, warranty-backed units and can advise on the expected lifespan of each model.
Yes. Modern heat pumps are designed to operate efficiently across Victoria's climate, including cold mornings. Many models include a backup electric element to guarantee hot water on the coldest days.
Absolutely. Switching from gas to an electric heat pump is one of the most popular upgrades, and it's often eligible for VEU rebates. Our team will confirm what's involved for your specific setup.
A standard heat pump hot water replacement is typically completed within a few hours on the same day. Timing can vary if additional plumbing or electrical work is required.
Get a free quote and eligibility check for a heat pump hot water system. Upgrade Energy's team will identify the right model for your home and confirm available VEU rebates.